Shipping Policy
This Shipping Policy ("Policy") outlines the terms and conditions for the shipment of products ("Products") purchased from the Pransutraa Brand website (“Website”). By placing an order for Products on the Website, you agree to be bound by this Policy.
1. Shipping Methods
We offer standard shipping and expedited shipping options for most orders. The available shipping methods may vary depending on your location and the Products purchased.
2. Shipping Times
- Processing Time: Orders are typically processed and shipped within 2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
- Delivery Time: Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 7 business days, while expedited shipping may take 3 to 5 business days.
- Delays: While we strive to meet estimated delivery times, shipping delays may occur due to factors beyond our control, such as inclement weather, carrier delays, or other unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. Shipping costs will be displayed at checkout before you complete your purchase.
4. International Shipping
We offer international shipping to select countries. International shipping costs and delivery times may vary depending on the destination country and the shipping method selected. Please note that customs duties, taxes, and other fees may apply to international orders, and are the responsibility of the recipient.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your order and estimate the delivery date.
6. Shipping Restrictions
- P.O. Boxes: We cannot ship to P.O. boxes for certain Products or shipping methods. Please provide a physical address for delivery when placing your order.
- Restricted Locations: Some Products may be subject to shipping restrictions based on legal regulations or carrier limitations. We will notify you if we are unable to ship a Product to your location.
7. Order Changes and Cancellations
Once an order has been placed, we are unable to make changes or cancel the order. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately so that we can assist you in filing a claim with the shipping carrier and arranging for a replacement or refund.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at customercare@pransutraa.com and whatsapp on +91 9266-807-911.
By placing an order for Products on the Pransutraa Brand website, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.